Aztil Air Conditioning Repair Review

Never showed for appointment, after calling back a couple times the owner was rude and unhelpful. Told I’d leave bad review then they threatened to “come to my house” And to “watch my back” I’m surprised they have any business with the horrible customer service they’ve displayed.
Reply to reviews
I have used Aztil for 6 years and found them to be very reliable. The only part of their service that I cannot bear, is the fact that each time the technician walks in, he tries to sell me some part or other, which, for the past 35 years that this building has been in...
Read more
Reply to reviews
Called they did not return my call paid for a service plan. Called on the day of appointment ,they told me someone was on there way. No one showed up waited all day. This is not the first time this happened. When my plan expires I will not renew with them. They are...
Read more
Reply to reviews
Aztil Air Conditioning has been a problem for me unfortunately since the beginning. The company sold me a service agreement along with a new air conditioning unit that stated they could repair appliances; they were unable to complete the repair when an appliance failed...
Read more
Reply to reviews
Aztil finally resolved my problem with the help of some talented techs who looked for and found the leaks. We had complained regularly that the room temperature in one zone was not acceptable, especially the bedroom where the night temperature was between 73 and 75...
Read more
I liked
  • Solution to my problem was perfect
Reply to reviews
I have been with and have a service contract with Aztil since 2009. They were fine for a few years, until recently. I had called because the blower was not working and there was condensation coming from my air handler, so they came out ( several hours late). The...
Read more
I didn't like
  • Poor customer service and not being honest
Reply to reviews

Aztil Air Conditioning - False promises

Did they say 24 hour service? Baloney. I’ve been calling the given number many times this Sunday morning, for advice re the new thermostat they installed several days ago. Despite their claim of 24 hour service and despite the 400$ Service contract that we bought from them, no one answers the phone!
Advertised vs Delivered
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Turnaround Time
Value for money
Reply to reviews
Don't make the same mistake I did. Unfortunately, during a routine service call, the technician scared the heck out of me with claims of black mold flowing through my system, fluid leaks, and resultant wood rot. I should have told him to close up the unit, which was...
Read more
Reply to reviews
In April 2017, I purchased a "service contract" and it has been basically a paid sales contract. They have come to my home twice and each time conned me into buying something. First time, it was a zinc ball that was supposed to stop rust for about $150. The second time...
Read more
Reply to reviews

Contact Aztil Air Conditioning

Mailing Address:
2534 S Military Trl, West Palm Beach, FL 33415
West Palm Beach, FL 33415
(888) 870-9209
Read more
Reply to reviews